Shipping and Returns
Shipping your package
Packages are usually shipped within 2 business days of receipt of payment.
I offer the following delivery options:
- "clic&collect" which allows you to pick up the package at home (83310 Cogolin - Var - France), at my place and only by appointment. It will be up to you to contact me by e-mail on boulyetcailloux@lescaramagnols.com, or via the "contact us" form; to make an appointment.
- "letter followed" (48h delay according to the indications of the post office).
- "Mondial Relay", A large network with more than 12,500 Points Relais® and 1,000 Lockers (24/24h and 7/7d) everywhere in France to pick up or drop off your parcels at any time.
- "Colissimo" which ensures a package delivered within 48 working hours (according to their instructions) directly to your mailbox or relay point, according to your choice. You will receive a tracking link directly on the email you have given us. We remind you that according to the conditions of the post, the simple colissimo is insured for 23.00€
Free delivery by tracked letter.
In addition, it is your responsibility to check the condition of the package upon receipt and to refuse it if it has a packaging problem. We are not responsible for transport.
Returning Your Package
You benefit from our 14-day money-back guarantee. Of course, the item must be unused and in its original packaging, the return costs are your responsibility.
Do you want to make an exchange? If the item is less expensive, we will give you a credit. If the item is more expensive, we will send you a link to pay the difference when we have received your return package (return costs are your responsibility).