Terms of Use/Sale
Object
The general conditions of use/sale described below detail the rights and obligations of the seller and his customer in connection with the sale of goods via the online store site: www.boulyetcailloux.com
All orders on the online store site are subject to these terms and conditions of use/sale. Any service performed by the seller therefore implies the buyer's/customer's unreserved acceptance of these general conditions of use/sale which are those in force on the day of the order.
Seller
EI Bouly&Cailloux - Pauline Bergon, 2738 38 route de La Mole, 83 310 Cogolin–France, email: boulyetcailloux@lecaramagnols.com
Client
The customer prior to any order must open an account. It must be an adult and legally capable natural person.
He is responsible for the accuracy of the data he communicates when creating his account or when ordering. Any error will be attributed directly to him. The information required for ordering and delivery must be complete, accurate and up-to-date.
Item/product
As part of an online store, the seller is not responsible for the difference in display of the photos that are on the site. Indeed it is only a reproduction which can be subject to modifications according to the display of your screen, the browser used etc... Indeed, the product can differ in color with reality.
The seller also reserves the right to make mistakes. The description of the product does not engage the responsibility of the seller in the event of error, omission, or modification.
It is well stipulated that the jewels are composed of small elements which can be dangerous for small children. Parents should not leave them available to children who might be tempted to put them in the mouth.
Rates
The prices of the goods sold are those in force on the day the order is taken. They are denominated in euros and calculated including tax. They will be increased by the transport costs applicable on the day of the order.
The seller reserves the right to modify its prices at any time. However, he undertakes to invoice the goods ordered at the price indicated when the order is registered.
Command
The seller reserves the right to cancel any order for any reason and refund the customer if payment has been made. He undertakes to inform the customer quickly by e-mail.
The seller reserves the right to request confirmation of the information necessary for an order: identity, address, etc. The seller cannot be held responsible for any incorrect information.
After validation of the order, the customer receives a confirmation by e-mail.
Payment
Payment for orders is made:
- Either by cash (only available on click&collect delivery)
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- Either by check
- Either by bank transfer
- Either by PayPal account (immediate)
- Either by credit card via PayPal Checkout (immediate)
Seller must receive payment within five business days of order date. Failing this, he is entitled to automatically cancel the order.
Preparation
The preparation of the order will only begin after receipt of payment by the seller. The preparation time is approximately 24/48 working hours.
Delivery
You can select the free "clic&collect" option which allows you to pick up the package at home, at my place; and only by appointment. It will be up to you to contact me by e-mail to make an appointment on boulyetcailloux@lescaramagnols.com or via the "contact us" form on the site.
Otherwise the delivery will be made by letter followed or Colissimo. The delivery time indicated when registering the order is given for information only and is in no way guaranteed.
Consequently, any reasonable delay in the delivery of the products may not give rise to the benefit of the buyer: the cancellation of the order or the allocation of damages.
The risk of transport is borne entirely by the buyer who must make all the necessary reservations on the order form upon receipt of the said goods, in the event of missing or damaged goods. These reservations must also be confirmed in writing within five days of delivery.
Responsibility
The general conditions of use/sale are directly made available to customers on the site in the corresponding menu "general conditions" of use/sale. The customer declares to have read it when he ticks "I accept the general conditions" before the implementation of each procedure.
Personal Data
The information given by the customer when creating the account or taking the order is used only in the context of a sale. In accordance with the Data Protection Act, the customer has a full right of access, modification and opposition to the processing of this data concerning him by contacting the seller by email or post.
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Litigation / Feedback
You benefit from our 14-day money-back guarantee. Of course, the item must be unused and in its original packaging, the return costs are your responsibility.
Do you want to make an exchange? If the item is less expensive, we will give you a credit. If the item is more expensive, we will send you a link to pay the difference when we have received your return package (return costs are your responsibility).
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.